Services

Six areas of intervention.

Transformation, Turnaround & Restructuring

  • Enterprise transformation
  • Business unit turnaround
  • Restructuring
  • Cost reduction and control mindset implementation
  • Performance architecture and KPI redesign
  • New market entry
  • International expansion
  • Operating model redesign

Artificial Intelligence

  • AI transformation strategy
  • AI roadmap and prioritization
  • Human-AI operating model design
  • AI agents and workflow automation
  • Productivity improvement
  • Customer experience enhancement
  • Governance, adoption and capability building

Growth, Marketing & Sales

  • Customer experience and customer lifecycle management
  • Digital marketing strategy and performance
  • Marketing return on investment
  • E-commerce and omnichannel growth
  • Go-to-market strategy
  • Pricing and margin management
  • Sales and channel management
  • Sales organization redesign
  • Organization, capabilities and performance reviews

Operations & Support Functions

  • Service operations
  • Procurement
  • Finance, HR, Legal, Tax, IT and Facilities operating models
  • Process redesign and productivity improvement
  • Cost control and performance management
  • AI-enabled operational efficiency
  • Customer experience improvement through operational redesign
Explore AI transformation for Operations →

M&A Integration

  • Integration strategy and roadmap
  • New organization design
  • Culture and leadership alignment
  • Synergy identification and acceleration
  • Cost-saving plans
  • Governance, decision rights and execution tracking

SME Consulting — Geneva

  • Business creation and structuring
  • Growth & strategy for SMEs
  • Marketing & sales for SMEs
  • AI transformation for SMEs
  • Financial steering & management control

When it fits, I also work as interim leadership or as a sparring partner — a peer who challenges, not a consultant who advises.

Engagements

A path, not a menu.

Beyond the upfront Diagnostic, my mandates run on a low fixed base plus a performance fee tied to the results achieved. Skin in the game. Hourly billing also available on request.

01 — THE DIAGNOSTIC

Know what's broken.

Know exactly what's broken — and what to do about it.

In four weeks, a complete diagnostic of what no longer performs — a market, a function, a region or the operating model itself — with a prioritized, costed action plan.

Duration
1 day to 4 weeks
Deliverable
Diagnostic report + action roadmap
Format
2–3 days/week on site + remote
Fee
Flat fee
02 — THE TRANSFORMATION

From broken to performing.

From broken to performing — with AI as the engine.

Over three to six months, I lead the full operational transformation: organization redesign, AI workflow implementation, and the performance indicators to run it.

Duration
1 month to 24 months
Deliverable
Redesigned org + live AI operating model
Format
3 days/week, adjustable
Fee
Low base + performance. Skin in the game.
03 — THE ADVISOR

Partner on call.

Your strategic AI and transformation partner — on call.

Monthly access to executive- and AI-level counsel for strategic decisions, performance reviews and guidance through ongoing transformation.

Duration
6 months min., renewable
Format
4 sessions/month + WhatsApp/email
Fee
Monthly retainer

The same logic, in three phases

Analysis

From a day to four weeks to diagnose, understand and design the solution. Flat fee.

Execution

Implementation for as long as the result requires. Base fee plus performance. Skin in the game.

Follow-up

Calls and periodic check-ins to make sure it holds. Monthly retainer.

Part-timeFull-timeInternationally mobile

I travel and base myself on-site when the mandate requires it — whatever the assignment demands.

Contact

Let's talk about what's no longer performing.

And what to do about it. A 30-minute call is the place to start.

Book a call

Geneva, Switzerland · Internationally mobile · info@sergiocastagna.com · +41 79 353 8838 ·